FAQs

Who is The Grape Grind for? Do I need prior wine knowledge?

Anyone curious about wine! We have free resources for general consumers and tasting materials and opportunities designed for students. Our offerings support all levels.

Do you cover WSET/CMS/CSW-style materials? Are you affiliated?

We’re not officially affiliated with any certification body, but many of our products reference WSET, CMS, or CSW examples for context. We work with students of all programs and levels.

Can I book a private event or work with you directly?

Yes! We enjoy working directly with students in one-on-one sessions and creating custom private events. Reach out here to ask about pricing and availability.

How do I check my order status or tracking?

After placing an order, you’ll receive a confirmation email. If you ordered a physical product, tracking info will follow once your order ships. New customers can check out as a guest or create an account for easier tracking. Links are sent in your confirmation and subsequent emails and can be viewed anytime.

Do you offer refunds if something goes wrong with a product?

If there’s an issue with a digital product, physical item, or event, we’ll review it and do our best to make it right! Refunds and replacements depend on the type of product and situation. Please refer to our Refund & Returns Policy for full details.

How long does it take to receive a product?

Tasting Group access is instant, and PDF downloads are emailed immediately (check your spam folder if you don’t see it). Physical products are processed within 1–2 business days, with tracking provided once shipped. Wine shipments are typically packaged and sent 3–5 days after the cutoff for Tasting Group or any workshop, but they’re fulfilled by independent retailers. Please check the retailer’s shipping policy after ordering.

Do you ship internationally?

We don’t ship physical products internationally at this time, however, you can access PDF downloads from anywhere in the world. Tasting Group memberships are open to international participants, though the wines can’t be shipped outside the US (check the Tasting Group FAQ for more info)

How often do new sessions or tastings happen?

Our tasting group meets 2-3 times a month. Workshops typically take place 1–2 times per season. Private 1:1 sessions or events can be scheduled anytime, just reach out!

How do I learn about new Grape Grind products or opportunities?

Sign up for our newsletter (just scroll down to the footer to sign up) or follow us on social media (links also in the footer) to be the first to know about new products and free educational content!

Feeling overwhelmed by everything there is to study in wine?

Struggling to stay consistent with tasting, or make it feel purposeful?

Craving connection with others who get what you’re working toward?

Let’s make studying wine less overwhelming, more consistent, and fully enjoyable!

Enter your email below to join our wine newsletter, where we share expert tips, study tools, tasting insights, and updates to support you on your wine journey!

By submitting, you are consenting to receive marketing emails from The Grape Grind. You can unsubscribe at any time.